We are looking for an ISO Standards and Process Development Intern

RNW Media   

RNW Media is an international digital media organisation, working for social change. We believe in a world in which young people, in all their diversity, confidently claim their rights, assume their place in society and drive social change. Our mission is to accelerate the impact of changemakers by co-creating youth-centered digital media solutions built on data insights and mutual learning experiences. We work with those who, like us, want to unleash the potential of young people aged 15 to 30, using the Sustainable Development Goals (SDGs) relevant to young people as our compass.  

The inclusive digital and learning solutions we co-create aim to accelerate change; in behaviour, attitudes, social norms and policies. We work in countries where the human rights of young people are under threat.  

We are proud to have 75 years of experience in the media sector, over 50 years as a training centre and more than 10 years in building digital solutions for and for young people.  

Looking for an exciting internship?

Join our team and contribute to developing and updating our monitoring and evaluation system to capture progress in programme implementation cycles using both digital and offline data collection, research and analysis. You will capture learnings and shares these with colleagues and partners ensuring that these learnings are taken into account in programme implementation.   

You will be contributing to:  

• Assist in the development, documentation, and implementation of organizational processes required for ISO 9001 and Partos 9001 certification.

• Support the review and analysis of current processes to identify areas for improvement.

• Collaborate with various departments to gather necessary data and documentation for compliance with ISO 9001 standards.

• Set-up a schedule and plan for internal audits and audit reports.

• Assist in addressing the corrective action plans to address non-conformities and improve processes.

• Support the preparation of orientation to educate staff on ISO 9001 requirements and best practices.

• Set-up the standards for organized records of all documentation related to the certification process.

Knowledge and experience  

Education:

• Currently enrolled in or recently completed a degree in Business Administration, Quality Management, Social or Industrial Engineering, or Social Development.

Skills:

• Strong understanding of quality management principles and ISO 9001 standards.

• Excellent analytical skills with the ability to assess processes and identify areas for improvement.

• Strong organizational skills with attention to detail and accuracy.

• Effective communication skills, both written and verbal, in English (Dutch is a plus).

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Experience:

• If possible: Prior experience or coursework related to quality management systems, process improvement, or ISO standards is an asset.

Personal Attributes:

• Proactive and self-motivated with the ability to work independently and as part of a team.

• High level of integrity and commitment to maintaining confidentiality.

• Enthusiastic about learning and contributing to the NGO sector.

• Ability to adapt to a dynamic and fast-paced work environment.

• Currently enrolled or recently graduated from a Master’s programme in a field as stated above.

• Excellent communication skills in English, verbally and written;

• Knowledge of Office 365, and any other tool/software on flowchart development and editing.

• Excellent organisational skills and attention to detail;

• Enthusiasm for RNW Media’s mission and a desire to contribute to impactful projects

What can you expect to learn?

This internship offers an opportunity to gain hands-on experience in monitoring and evaluation within an international NGO that is at the front of digital media for social change. You will develop a deep understanding of MEAL (Monitoring, Evaluation, Accountability and Learning) systems and how they are used to measure the impact in challenging environments. You will enhance your analytical skills, learn to create compelling narratives from data, and gain practical experience in both qualitative and quantitative research methods. Additionally, you will have the chance to contribute to meaningful projects, making this position both professionally rewarding and personally fulfilling.

What do we offer? 

An interesting and exciting internship that offers responsibility and room for development, for 36 hours a week with a monthly allowance. 

You become part of a young and multi-cultural team of highly skilled professionals representing several countries. You will be working hybrid from home and from our office de Koepel in Haarlem.  

We are a flexible project-based centre of expertise where you work in multidisciplinary teams. We have an informal and flexible work structure that emphasises wellbeing as much as it does quality of work.  

How to apply? 

• Apply here by latest on 20^th September 2024. In your application letter make sure to outline why you are excited about this internship in particular;

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As RNW Media, we are committed to reflecting the young people for whom we work. We aim to build as diverse a team as possible, whether it be in relation to gender, ethnicity, sexual identity or age. People originally from the regions where we work, Africa, Asia, the Middle East and Latin America are particularly welcome to apply.   

Acquisition is not appreciated.  

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